The first purchase bonus points go into effect with a customer's first purchase after creating a loyalty account with a password. This applies only to new customers who haven't purchased from us before. Existing customers who have purchased before, but have just created a loyalty account, will not receive the 4,000 bonus points. Also, customers don't necessarily need to be logged in to place the order to get the 4,000 points, they just need to have an account with us and have never purchased from us before.
*The Aetrex Access program membership, rewards points, and referral program are exclusive to the US customers*