Order Related

Affirm Payments

• What is Affirm?
• How does the Affirm check out process work?
• Does Affirm do a credit check and will it affect my credit score?
• What are Affirm’s rates and fees?
• How do I make payments with Affirm?
• How do returns work when I use Affirm to make a purchase?

Placing an Order

• How can I make a change to my order after it has been placed?

Payment

• Can I purchase a gift card?
• What payment methods do you accept?
• Is it safe to use my credit card on aetrex.com?
• Why do I see a $1.00 charge when I pay with PayPal?

Returns & Exchanges

• What is your 30 Day Healthy Guarantee/Return Policy?
• How do I make an exchange on my order?
• How do I return an order?